Dispatch & Emergency Routing
Discover the intelligent routing protocols that convert midnight burst pipe queries into verified booked jobs seamlessly.
Trades and home service professionals rarely have time to operate an active front desk. When a homeowner has a flooding basement, they refuse to leave a message — they just call the next plumber on the list. The 4BTR voice engine stops this revenue leak by ensuring every single job is answered immediately.
Instant Intake and Quoting
The AI follows a rigid diagnostic script. It asks about the specific issue, the age of the unit, and the exact address. Once sufficient data is collected, the AI queries the pricing database and returns the standard call-out fee to the customer natively.
Jobber & ServiceTitan Integration
4BTR connects seamlessly into industry-standard field service CRMs like Jobber or ServiceTitan. The AI extracts the job description from the call transcript and pushes perfectly structured data into your software, generating a new job card dynamically.
Emergency Dispatch Protocols
- The AI detects keywords indicating extreme severity like "water pouring" or "sparks."
- It verifies the caller is willing to pay the elevated emergency rate.
- The engine reads the master duty roster to identify the on-call technician.
- A telecom node immediately pages the technician with the job details.
Automated ETA Messages
When a technician departs for a job, the CRM triggers an SMS flow. It texts the homeowner informing them that their plumber is on the way — completely automated in the background.
Built for home services
Book jobs, dispatch emergencies, and integrate with field service CRMs — 24/7.